Dubai’s foremost airport has experienced the busiest first half in its entire history, according to new statistics from Dubai Airports.
A massive 27.9 million passengers from all around the world, including British expats, passed through Dubai International Airport’s three terminals between January and July 2012.
In June alone, the airport managed a whopping 4.7 million passengers, which included people on business, holiday and those engaged in international relocation. This was up by 16 per cent compared to the same period last year.
The UK was one of the top destinations served by the airport, along with Saudi Arabia, India, Pakistan and the US.
“Our record first half had some interesting storylines, highlighted by the launch of 12 new routes, the addition of four new airlines and a surge in traffic on routes to Saudi Arabia, USA, Qatar and Australia,” commented Paul Griffiths, chief executive of Dubai Airports, which owns and manages Dubai International.
In terms of customer service, Mr Griffiths was keen to highlight that Dubai Airports has boosted its trademark “May I Help You” offering, which sees staff improve the efficiency of getting customers through terminals.
Further to that, investment has been made in improving communications, including the development of a new high-tech information zone, as well as the creation of a new app called myDXB.
“We are on track to meet the annual projected traffic of 56.5 million passengers, which will bring us very close to Dubai International’s operational capacity of 60 million passengers per annum,” Mr Griffiths added.
“The addition of Concourse 3 during the first quarter of 2013 is well timed to boost our capacity to 75 million while upping the game on our already high levels of customer service.”
Cadogan Tate can help British expats with international shipping to Dubai.