Cookies Policy

A “cookie” is a text file containing small amounts of information which a server downloads to your personal computer (PC) or mobile when you visit a website. The server then sends a cookie back to the originating website each time you subsequently visit it, or if you visit another website which recognises that cookie.

There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to measure the number of site visits and the most popular pages users visit, or tailor the information shown to you based on your interests.

Some cookies are allocated to your PC only for the duration of your visit to a website, and these are called session based cookies. These automatically expire when you close down your browser.

Another type of cookie known as a “persistent”. These cookies remain on your PC for a period of time, which can be different for each cookie.

What are the rules regarding cookies?

Website operators have to give users information about the cookies they use and why they use them, they also have to have your consent to use them, which can either be obtained by asking you when you first visit the website or through the settings in your website browser.

To minimise pop-ups and interference for users of our website, who visit from many different countries, we have decided to allow users to set their cookie preferences through their browser settings.

Cookies can be removed or blocked from your PC using browser settings. Please note: there is likely to be some deterioration in the service you receive.

Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. These can be found in the browser settings. Please see this page for further information.

We will only read or write cookies for the preference level set, cookies set prior to you changing your settings will still be on your computer and you can remove them using your browser settings. Please visit the link above for further information on this.

The cookies used on this site are based on the International Chamber of Commerce guide for cookie categories

  • Strictly necessary
  • Performance
  • Functionality
  • Targeting

What cookies do we use and how do we obtain your consent?

Strictly necessary

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas, online forms, systems and shopping baskets. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
We use these Strictly Necessary cookies to

  • • Remember things like information you’ve entered on forms when you navigate to different pages in a single web browser session.
  • Remember the information you have provided us with when you get to confirmation pages.
  • Identify your selections on this site such as whether you are logged in or have selected an appropriate language version.
  • Make sure you connect to the right service on our website when we make any changes to the way the website works.

Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to

  • Gather information that could be used to advertise products or services to you.
  • Remember your preferences or username beyond your current visit.

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

Here is a list of the cookies we have defined as ‘strictly necessary’ cookies set by this website

  • PHPSESSID
  • has_js

Cookies provided by 3rd parties

  • No strictly necessary cookies are provided by 3rd parties at this time.

Performance

‘Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.
We use performance cookies to

  • Provide statistics on how our website is used.
  • See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites).
  • Help us improve the website by measuring any errors that occur.
  • Test different designs of our website.

Cookies we have defined as ‘Performance’ cookies will NOT be used to

  • Gather information that could be used to advertise products or services to you on other websites.
  • Remember your preferences or username beyond your current visit.
  • Target advertisements to you on any other website.

In some cases, some of these cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above.Using our site indicates that you accept the use of ‘Performance’ cookies.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

Here is a list of the cookies we have defined as ‘Performance’ cookies set by this website

  • _utma
  • _utmb
  • _utmc
  • _utmv
  • _utmz
  • adiV
  • adiVi
  • adiLP

Cookies provided by 3rd parties

  • No performance cookies are provided by 3rd parties at this time.

Functionality

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit. We use ‘Functionality’ cookies to

  • Show you when you’re logged in to the website.
  • Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose.
  • Remember settings you’ve applied such as language settings, layout, text size, preferences and colours.
  • Remember if we’ve already asked you if you want to fill in a survey.

Cookies defined as ‘Functionality’ will not be used to

  • Target you with advertisements on other websites.
  • Some of these cookies are managed for us by third parties – where this is the case we don’t allow the third party to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used, but preventing them may mean we can’t offer you some services, and will reduce the support we can offer you. It’s also possible that preventing these cookies stops us remembering that you didn’t want a specific service. Here is a list of the cookies we have defined as ‘Functionality’ cookies provided by this site

  • Drupal.session_cache.smart_ip

Cookies provided by 3rd parties

  • No functionality cookies are currently provided by 3rd parties.

Targeting

‘Targeting’ cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognising that you have visited our website. We use ‘Targeting’ cookies to

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.
  • You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.

Here is a list of the cookies we have defined as ‘Targeting’ cookies set by this site

  • __atuvc

Cookies provided by 3rd parties

  • di – provided by addthis.com
  • dt – provided by addthis.com
  • loc – provided by addthis.com
  • psc – provided by addthis.com
  • uid – provided by addthis.com
  • uit – provided by addthis.com
  • xtc – provided by addthis.com
  • uvc – provided by addthis.com
  • NID – provided by google.com
  • PREF – provided by google.com
  • __hstc – provided by hubspot.com
  • hubspotutk – provided by hubspot.com
  • __hssc – provided by hubspot.com
  • __hssrc – provided by hubspot.com
  • JSESSIONID – provided by responsetap.com
  • guest_id – provided by twitter.com
  • k – provided by twitter.com
  • lu – provided by twitter.com
  • pid – provided by twitter.com
  • fr – provided by facebook.com

Further reading

Information about cookies: Useful information about cookies can be found here.

International Chamber of Commerce United Kingdom: Information on the ICC (UK) UK cookie guide can be found on the ICC website.